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DELIVERY AND RETURNS:

Despatch and Delivery

All orders will normally be despatched within three (3-5) working days from receiving a payment.

If any delay occurs you will be notified immediately. You will be given the option to arrange a convenient delivery date or to cancel the order with a full refund.

The goods will be delivered at the address provided on the order form. It is advised to indicate a contact telephone.

The dispatch amount is determined by order amount and the destination country as below:

   Orders

 

Mainland UK*     

Europe     

USA / Canada     

Rest of World

Orders up £50

£3.10 / £7.50 *

£20

£70

£80

Orders from £50

Free

£20

£90

£100

Orders from £150 - £300      

Free

£20

£120

£140

Orders of £300 and over

Free

£40

£150

£170

* It  depends on  the weight 

The cost of orders to be dispatched outside the European Union exclude customs duties and other taxes, therefore the Customer is responsible for payment of any surcharges.

Please advise us if you do not receive your item(s) within fourteen (14) days of placing your order so that we can trace the parcel. 

All dates quoted for delivery of the goods are approximate only and we shall not be liable for any delay in delivery of the goods however caused or for any consequential loss.

The risk in the goods shall pass to you upon delivery taking place.

Returns:

 All items are carefully checked before despatch.

 If the goods are damaged in-transit, please  notify us immediately (please attach pictures). We will arrange to have the item returned at our expense. You will be given the option to have the product replaced at no charge to you or to have a full refund.

 Goods that are not acceptable for any other reason may be returned within 14 days for a refund or replacement or the address below. Goods will be returned at your expense. Please note, we will only accept returned goods in 'as new' condition.

KAJTEK LTD

13 WYMUND WAY

CB22 5FQ HAUXTON

UNITED KINGDOM

  Please note that uncollected parcels from Royal Mail and DPD collection points, as well as undelivered parcels due to the incorrectly prvided delivery address will retun to us. A refund will be issued after deducting delivery, return cost and damages if any.

 

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KAJTEK LTD

CB22 5FQ HAUXTON

13 WYMUND WAY

tel: +44 78 77 860 292

info@traditionalpottery.co.uk

Traditional Pottery - Kajtek Ltd. We are a family company passionate about Polish pottery and would like to share this love with you by promoting beautiful, hand-made stoneware from Boleslawiec. We are offering a big selection of Polish pottery, hand-decorated ceramics.
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